Privacy Policy

Information We Collect

When you request a quote or make a booking, we collect the details we need to provide your transfer. This includes your name, email address, phone number, pick-up and drop-off locations, and flight details.

How We Use Your Information

We use your information to confirm and manage bookings, keep you updated about your journey, process payments and improve our service. We never sell your personal data.

Sharing Your Information

We share booking details only with the chauffeur assigned to your trip and with trusted providers that help us run our business, such as payment processors. Each of them is required to keep your information secure.

Data Retention

We keep booking records for as long as we need them to provide our services and meet legal and accounting obligations. After that, they are deleted or anonymised.

Your Rights

You can ask to access, correct or delete the personal information we hold about you at any time by emailing hello@aurex.com.

Contact Us

If you have any questions about this policy, email us at hello@aurex.com and we will get back to you within two working days.